Organizational communication refers to the study of how people communicate within an organizational context.

Organizational communication can include:

Flow of Communication, e.g.

  • formal, informal
  • internal, external
  • upward, downward, horizontal
  • networks

Induction, e.g.
  • new hire orientation
  • policies & procedures
  • employee benefits

Channels, e.g.
  • electronic media such as e-mail, intranet, internet
  • teleconference
  • print media such as memos, bulletin boards, newsletters etc.
  • face-to-face

Meetings, e.g.
  • briefings
  • staff meetings
  • project meetings
  • town hall meetings

Interviews, e.g.
  • Selection
  • Performance
  • Career

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